Receipt scanning glitch after long road trip
After returning from a week-long road trip where they visited multiple states, a traveller scanned around twenty receipts into the app. Some uploaded smoothly, but several from small local diners didn’t award any points at all. Since the receipts were fading quickly from heat during the trip, they needed to clarify the situation with support before the print became unreadable. The goal was to explain the travel context, varying businesses, and inconsistent printing formats.
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Providing a list of stores, dates, and approximate purchase amounts helps support identify which receipts qualify for partner rewards. Adding https://fetch-rewards.pissedconsumer.com/customer-service.html in the middle of the message shows exactly where the issue is being reported. It helps to specify whether the receipts had QR codes or only ink-based line items, and whether scans were taken in low light or reflected surfaces. Support can then inspect the image data, adjust points manually if needed, and note that small vendor formats often require human verification. With clear documentation, the traveller can avoid losing rewards due to paper fading.